DPA Packaging FAQ
Welcome to the DPA Packaging FAQ where we answer the most frequently asked questions in one convenient page. If you can’t see the information you require on this page, please feel free to call DPA Packaging on the number at the top of this page.
DPA Packaging is a packaging company based in Blackpool that offers a wide range of packaging products such as paper bags, plastic bags, carrier bags, mailing bags, food packaging, and more. We also offer bespoke packaging solutions tailored to your specific needs.
You can place an order with DPA Packaging by visiting our website at www.dpa-packaging.com, browsing our products, and adding them to your cart. Alternatively, you can call us on 01253 402502, and our friendly team will be happy to assist you with your order.
We use a variety of materials for our packaging products, including paper, plastic, and eco-friendly materials such as biodegradable and compostable materials.
Yes, we offer a range of eco-friendly packaging options such as biodegradable and compostable bags, paper bags, and more. We are committed to reducing our impact on the environment and helping our customers do the same.
Our experienced team can advise you on the best packaging product for your business based on your industry, product, and brand. We can provide you with samples and help you choose the right packaging that fits your specific needs.
The delivery time for your order depends on the product and the quantity. We aim to dispatch all orders within 1-2 working days, and delivery times vary depending on your location.
We offer a range of shipping options, including standard delivery, next day delivery, and international delivery. Our team can advise you on the best shipping option based on your location and delivery requirements.
We accept a range of payment methods, including credit/debit cards, PayPal, and bank transfers. Our team can advise you on the best payment method for your specific needs.
Yes, we provide tracking information for all orders. You can track your order by logging into your account on our website or contacting our customer service team.
We offer a 7-day returns policy for all standard products. Custom products are non-returnable unless they are faulty or damaged. Please refer to our website for our full returns policy.
If your order arrives damaged or faulty, please contact our customer service team as soon as possible. We will arrange for a replacement or refund as required.
You can request a quote for custom packaging by visiting our website and filling out our online form. Alternatively, you can call our team on 01253 402502, and we will be happy to provide you with a quote.
In some cases, we can provide samples of our packaging products. Please contact our customer service team to request a sample.
Our lead time for custom packaging depends on the product and the design. Our team can provide you with a quote and advise you on the lead time required for your specific project.
Our customer service team is available Monday to Friday, 8 am to 4 pm. You can contact us by phone or email.
You can contact our customer service team by phone on 01253 402502, by email at sales@dpa-packaging.com.
If you wish to cancel your order, please contact our customer service team as soon as possible. If your order has already been dispatched, you may be required to return the product before a refund can be issued.
Our privacy policy outlines how we collect, use, and protect your personal information. Please refer to our website for our full privacy policy.
You can create an account on our website by clicking on the “My Account” button at the top of the page and following the instructions.
By creating an account on our website, you can track your orders, view your order history, and save your billing and shipping information for faster checkout.
You can reset your password by clicking on the “Forgot Password” link on the login page and following the instructions.
Yes, we offer discounts for bulk orders. Please contact our customer service team to discuss your specific requirements.
Our mission at DPA Packaging is to provide high-quality packaging products and custom solutions that meet the unique needs of our customers while reducing our impact on the environment. We strive to provide excellent customer service and build long-lasting relationships with our clients.
Not at this current time.
Not at this current time.
GOOD TO KNOW
DPA Packaging has been in business for 89 years, having been established in 1934. This means that the company has a wealth of experience in providing mail order packaging solutions to its customers.
The company offers a wide range of packaging solutions, including mailing bags, postal boxes, bubble wrap, padded envelopes, and more. This means that DPA Packaging can provide solutions for a variety of different types of items that need to be shipped.
DPA Packaging has a strong focus on sustainability, with many of our products being made from recyclable materials. For example, our mailing bags are made from 100% recycled polythene, and our bubble wrap is made from biodegradable materials.
The company has a large warehouse in Blackpool. which holds over 1200 different products in stock at any given time. This means that DPA Packaging can quickly fulfill orders and provide fast delivery times to its customers.
DPA Packaging has a strong commitment to customer service, with a team of experts who are available to help customers find the right packaging solutions for their needs. The company also offers a sample service, allowing customers to try out different products before committing to a larger order.
